What mobile devices is the Samsung Gear VR Innovator Edition compatible with?
The Samsung Gear VR Innovator Edition is available with
Gear VR headset, carrying case, replacement face foam, lens cloth, 16GB microSD card loaded with starter content, SD card adapter, user manual, warranty statement.
If I purchase the Samsung Gear VR Innovator Edition, does it include a controller?
No, the Samsung Gear VR Innovator Edition does not include a controller.
For exact timing and updates on availability, please check the Samsung website at http://www.samsung.com.
How much does the Samsung Gear VR Innovator Edition cost?
The Samsung Gear VR Innovator Edition retails for $199.99 USD.
After docking your phone into the headset for the first time, you will be prompted to make sure that you are connected to Wi-Fi as you will need to update to your phone's firmware (if you haven't already received the required update from your phone's cellular service carrier) and download the Oculus Homesoftware.
Why do I have to sign up for an "Oculus ID" before using my Samsung Gear VR Innovator Edition and what exactly is it?
Your Oculus ID is your account that you'll use to download VR content to your Samsung Galaxy Note 4 or Galaxy S6 phone through the Oculus Home application in either the 2D mode while undocked, or 3D while docked in your Samsung Gear VR Innovator Edition headset.
After you can login to the Oculus Home application that was installed on your phone during the initial setup, you are free to explore and download content for your VR library.
No, glasses should not be worn as the product was not designed to accommodate them and your glasses could scratch the non-replaceable lenses inside of the headset.
While using the headset, you may temporarily notice fogging of the lenses due to the temperature difference between your face and the inside of the headset. Also, if the headset is too tight on your face, it can lead to additional fogging.
There are a number of straps on the headset that can be adjusted for comfort. If you are experiencing discomfort in the nose area, tightening the strap that goes over the top of your head will remove the pressure from the bridge of your nose and move the side straps up from your ears.
For hardware related inquiries (device failure, phone issues, etc.) please contact Samsung Support via the following channels:
United States
For software related inquiries (Oculus ID registrations, application downloads/installs, etc.) please contact Oculus Support via the following channel:
For support related to specific VR applications downloaded from Oculus Home, please contact the application developer via their contact information located on the "Details" page of the application inOculus Home.
Can I stand up and walk around while using the Samsung Gear VR Innovator Edition?
The Samsung Gear VR Innovator Edition is designed for seated experiences. For the best results with increased immersion, a chair with swivel functionality will allow for 360 degree enjoyment of VR content. The passthrough camera functionality should only be used while seated in a safe location.
Will I be able to charge my Samsung Galaxy Note 4 of Galaxy S6 while it is docked in the Samsung Gear VR Innovator Edition headset?
For the Samsung Galaxy S6: The Gear VR headset designed for the Samsung S6 includes an external power port for preventing the Galaxy S6's battery from draining (this will not actually charge your phone).
While it is possible to download content with your phone’s data connection, it is strongly recommended that you are on a Wi-Fi network as the file size of some of the experiences can be fairly large and will consume data from your monthly allowable data limit (if a limit exists).
Samsung Gear VR Innovator Edition Related Guides:
The Samsung Gear VR Innovator Edition is available with
- Samsung Galaxy S6
- Samsung Galaxy Note 4
Gear VR headset, carrying case, replacement face foam, lens cloth, 16GB microSD card loaded with starter content, SD card adapter, user manual, warranty statement.
If I purchase the Samsung Gear VR Innovator Edition, does it include a controller?
No, the Samsung Gear VR Innovator Edition does not include a controller.
- We highly recommend the purchase of a controller however, as many VR experiences available for download in Oculus Home require the use of a Bluetooth controller that syncs to the Samsung Galaxy Note 4 and S6.
For exact timing and updates on availability, please check the Samsung website at http://www.samsung.com.
How much does the Samsung Gear VR Innovator Edition cost?
The Samsung Gear VR Innovator Edition retails for $199.99 USD.
- This price does not include the mobile phone which is required.
After docking your phone into the headset for the first time, you will be prompted to make sure that you are connected to Wi-Fi as you will need to update to your phone's firmware (if you haven't already received the required update from your phone's cellular service carrier) and download the Oculus Homesoftware.
Why do I have to sign up for an "Oculus ID" before using my Samsung Gear VR Innovator Edition and what exactly is it?
Your Oculus ID is your account that you'll use to download VR content to your Samsung Galaxy Note 4 or Galaxy S6 phone through the Oculus Home application in either the 2D mode while undocked, or 3D while docked in your Samsung Gear VR Innovator Edition headset.
- It will also be your account that you'll use to login to the official Oculus forums.
After you can login to the Oculus Home application that was installed on your phone during the initial setup, you are free to explore and download content for your VR library.
- Open the Oculus Home application on your Samsung Galaxy Note 4 or Galaxy S6 mobile phone, log in (if not already logged in), and start browsing.
- You can also browse available VR content in 3D when your phone is docked in your Samsung Gear Innovator Edition headset.
No, glasses should not be worn as the product was not designed to accommodate them and your glasses could scratch the non-replaceable lenses inside of the headset.
- The focus dial located on the top of the headset can be used to adjust the image for nearsighted individuals.
While using the headset, you may temporarily notice fogging of the lenses due to the temperature difference between your face and the inside of the headset. Also, if the headset is too tight on your face, it can lead to additional fogging.
- Once the temperature normalizes inside of the headset, which can take a few minutes, the lenses should no longer fog.
There are a number of straps on the headset that can be adjusted for comfort. If you are experiencing discomfort in the nose area, tightening the strap that goes over the top of your head will remove the pressure from the bridge of your nose and move the side straps up from your ears.
- Tightening too much, however, will shift the weight of the headset on your head. The side straps will adjust the tightness of the headset and foam on your face.
- Try not to over-tighten as this will lead to discomfort during longer sessions in your Gear VR Innovator Edition.
For hardware related inquiries (device failure, phone issues, etc.) please contact Samsung Support via the following channels:
United States
- Phone: 1-844-779-4824 (844 SSWITCH)
For software related inquiries (Oculus ID registrations, application downloads/installs, etc.) please contact Oculus Support via the following channel:
- Web: http://support.oculus.com
- There, you can find help articles as well web forms to ask an Oculus Support agent for assistance.
For support related to specific VR applications downloaded from Oculus Home, please contact the application developer via their contact information located on the "Details" page of the application inOculus Home.
Can I stand up and walk around while using the Samsung Gear VR Innovator Edition?
The Samsung Gear VR Innovator Edition is designed for seated experiences. For the best results with increased immersion, a chair with swivel functionality will allow for 360 degree enjoyment of VR content. The passthrough camera functionality should only be used while seated in a safe location.
Will I be able to charge my Samsung Galaxy Note 4 of Galaxy S6 while it is docked in the Samsung Gear VR Innovator Edition headset?
For the Samsung Galaxy S6: The Gear VR headset designed for the Samsung S6 includes an external power port for preventing the Galaxy S6's battery from draining (this will not actually charge your phone).
- You will need to power it with a Samsung-made cable, though, like the one that comes with the Galaxy S6.
- You can always check your phone’s remaining battery life while using the headset by holding down the “back” button above the touchpad on the right side of the headset. This will take you to the Settings menu and the battery life will be displayed in the upper right.
While it is possible to download content with your phone’s data connection, it is strongly recommended that you are on a Wi-Fi network as the file size of some of the experiences can be fairly large and will consume data from your monthly allowable data limit (if a limit exists).
- Samsung and Oculus cannot be held responsible for any additional costs incurred if data plan limits are exceeded due to the download of content or usage of your Samsung Gear VR Innovator Edition.
Samsung Gear VR Innovator Edition Related Guides:
- Backup DVD to Galaxy S6/S6 Edge in Gear VR Innovator Edition
- Solution of Issue about DVD Playback in TV with Gear VR + Chromecast
- Play Digital Copy in Galaxy S6 with Gear VR Innovator Edition
- No Sound when I Play MKV movie with AC3 on Gear VR?
- Watch 3D Blu-ray on Cardboard, Oculus Rift, 3D TV via Roku
- Enjoy ISO movies to MicroSD for Gear VR (Innovator Edition）
